30-day, Money-Back Guarantee
Kids Immersion, LLC offers a 30-day money back guarantee. We are committed to your language learning success and we are excited to offer you our amazing Calico Spanish program.
When you purchase a Calico Spanish program, you are covered under our 30-day money back guarantee. We want you to use resources that work well for you and your students, and if you are not satisfied with our program for any reason, you can return the program in resalable condition for a full refund of your purchase price minus any shipping charges. Products covered by our 30-day money back guarantee include the Level 1 and Level 2 Classroom Sets, Stories for Schools programs, and Home Learning Series packaged sets. Shipping costs will not be refunded. If you are ordering internationally, we strongly recommend you use our free sample lessons to determine whether the program is a fit for you because, again, the shipping fees are non-refundable.
All materials offered for free download, viewing or sale on this website are protected by Copyright 2009-2016. Kids Immersion, LLC. It is strictly prohibited for you to copy or distribute these resources in any form without the express written permission of Kids Immersion, LLC. If you would like to share any of our resources with your friends and colleagues, kindly direct them to our website to acquire their own copy. You are welcome to share links to our website or YouTube channel with interested parties.
Orders usually ship within 1-2 BUSINESS DAYS from the time we receive your order. If you are in a hurry for your order, you can request 2-day or Next-day delivery at an extra charge. For details on rush orders, please contact us directly at [email protected] or call (888) 375-8484.
Payment is due upon placement of the order. Purchase order payment expectations are printed on our downloadable Purchase Order Form (Adobe PDF).
If you return any materials, we transmit the appropriate refund to your credit card issuer, or if you paid via check, we will mail the refund check to you usually within 5 business days of receiving your returned products. Refunds will be adjusted based on the resale quality of returned goods.
Note: Due to credit card agency policies, we are unable to grant requests to process credit card refunds to new or different sources; for instance, we cannot apply credit to a different card from the one you used when you placed your order.
International customers: Duties and Taxes
The customer is responsible for all duties and taxes. Duties and taxes are not included in the shipping cost (nor in the free shipping offers.) If you refuse to pay duties and taxes and the package is returned to us, you will not receive a refund for your shipping costs and will be charged a 10% restocking fee.